# Cancel an appointment

> Learn how to cancel an appointment in your calendar.

Source: https://support.caspen.com/calendar/appointments/cancel-an-appointment
Documentation index: https://support.caspen.com/llms.txt

> **Info:**
>
> **Hint:** Past appointments can’t be marked Canceled. Mark them Missed instead.


## How to cancel an appointment

1. Click the appointment in the **Calendar** to open the info panel.

<figure><img src="https://support.caspen.com/files/tc2L8Qc3oGDkQyVOw6pu.webp" alt=""><figcaption></figcaption></figure>

2. Under **Attendance**, click **Canceled** to open the Cancel appointment window.

<figure><img src="https://support.caspen.com/files/JmEVLJKfFto8fhoDVgyM.webp" alt="" width="492"><figcaption></figcaption></figure>

3. Complete the fields:
    1. **Cancellation reason**
    2. **Cancellation time**
    3. **Cancellation note** _(optional)_
    4. **Repeating group** _(shown for repeating appointments only)_ — Turn **On** to also cancel future appointments in the series. Leave **Off** to cancel only this appointment.

<figure><img src="https://support.caspen.com/files/BAvt4sKJ8jHGTfZqgRS2.webp" alt="" width="421"><figcaption></figcaption></figure>

4. Click **Cancel appointment** to confirm.<br>

**What you’ll see**

- The appointment is removed from the calendar, freeing the time for new bookings.
- Any rooms or resources linked to the appointment become available again.

**Notifications**

- Client messages follow your **notification settings**.
- If cancelation notifications are enabled, canceling an appointment sends a **canceled** message to the client.

## Find Canceled appointments

You can view canceled appointments in **Schedule** (left-hand menu).\
Filter **Status** → **Canceled** to see all cancelled bookings.

<figure><img src="https://support.caspen.com/files/yjR5nIMmkNNlBRkVsCpf.webp" alt=""><figcaption></figcaption></figure>


> **Tip:**
>
> Click **View** on any row to open the appointment information panel.\
> For details on adding invoices see [Schedule](https://support.caspen.com/schedule).


## Frequently asked questions

<details>

<summary><strong>Can I customize the cancellation reasons?</strong></summary>

Yes. Go to **Settings** → **Cancellation reasons** to **add**, **edit**, **archive**, or **unarchive** reasons.

</details>