# Take a deposit or full payment for online bookings

> Collect full payment or a deposits when clients book an appointment online.

Source: https://support.caspen.com/online-booking/take-a-deposit-or-full-payment-for-online-bookings
Documentation index: https://support.caspen.com/llms.txt

## Before you begin

Caspen uses the Stripe integration to process online card payments.

You can collect payments at the time of booking. Either a deposit or the full appointment amount.


> **Warning:**
>
> To enable this, Stripe must be connected.\
> Go to **Settings** → **Integrations** → **Stripe** → **Connect**.


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## How to set up online booking payments

1. Go to **Settings** → **Online booking**.
2. Under Payment, click **Connect Stripe** (if not already connected). Caspen uses Stripe to process card payments securely.

_If Stripe is already connected, skip to Step 5._

<figure><img src="https://support.caspen.com/files/ZvYLTWOKHpPth7vgVdcf.webp" alt=""><figcaption></figcaption></figure>

3. This opens the **Integrations** page.\
   Find **Stripe**, toggle it on, and follow the prompts to connect your account.

<figure><img src="https://support.caspen.com/files/6bsyea5Rnk0HrIkHsDeF.webp" alt="" width="363"><figcaption></figcaption></figure>

4. Once Stripe is connected, return to **Settings** → **Online booking**.
5. Under **Payment**, turn on **Enable online payment** and set **Payment amount** as a percentage (Minimum 10%).


> **Info:**
>
> To take full payment: choose Percentage and set it to 100%.


<figure><img src="https://support.caspen.com/files/pkYDzXy09ndMHPxOto4D.webp" alt=""><figcaption></figcaption></figure>

6. Click **Save** in the top-right corner.

<figure><img src="https://support.caspen.com/files/6oEdEu53NbrICBd8FM9C.webp" alt=""><figcaption></figcaption></figure>

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## Tips

- Clarify refunds or forfeits in your **Cancellation policy** and **Terms**.
- Test a booking to confirm the payment section appears on the **Confirm appointment** page before clients complete their booking.

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