# Schedule overview

> See all your appointments and activities in a clean, organized list.

Source: https://support.caspen.com/schedule/schedule-overview
Documentation index: https://support.caspen.com/llms.txt

## Overview
The **Schedule** is an alternative to the calendar view.\
Instead of seeing appointments in a grid, the Schedule displays everything in a simple, scrollable list so you can quickly scan:

- Appointment status (Pending, arrived, missed, canceled)
- Invoice state (No invoice, draft, open, paid, void)
- Confirmation status (Confirmed / unconfirmed)
- Practitioner and location
- Services and activities

You can **filter, search, sort, and open any row** to view or edit its details.

Access the Schedule from the left main menu.

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## Appointments schedule
This is the main list view for all appointments.

<figure><img src="https://support.caspen.com/files/9h356wbEDwLc3aJhxrFc.webp" alt=""><figcaption></figcaption></figure>

#### Tabs
- **All** – Shows every appointment (past, present, and future).
- **Upcoming** – Shows future appointments that haven’t occurred yet.
- **Past** – Shows appointments that have already occurred.

#### Filters
Filter by status, practitioner, service, location, confirmation, or invoice status.\
Use the search bar to find clients, services, or practitioners.

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### Open an appointment
Click **View** on any appointment row to open the **appointment information panel** on the right.

From this panel, you can:

- Update attendance (Arrived, Missed, Canceled)
- Confirm the appointment
- View or edit appointment details
- Add or review the invoice
- Add or review progress notes
- Manage recurring appointments
- Add internal comments

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### Common actions
#### Confirm an appointment
1. Click **View** on the appointment row.

<figure><img src="https://support.caspen.com/files/HtaW6GfNlIIKPolZPUJo.webp" alt=""><figcaption></figcaption></figure>

2. In the information panel, toggle **Confirmed** on.

<figure><img src="https://support.caspen.com/files/GyZ32iWwNRx3KKCdDwFs.webp" alt=""><figcaption></figcaption></figure>

This is commonly used to mark that a client has confirmed directly with your practice by phone, SMS, or email.

#### Add an invoice to an appointment
1. Click **View** on the appointment row.
2. Click **Add invoice**.

<figure><img src="https://support.caspen.com/files/Zxltnn6G6czP8Eenhqio.webp" alt=""><figcaption></figcaption></figure>

Caspen will create a **draft invoice** prefilled with the appointment’s service and link it to the appointment.

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## Activity schedule
Activities are not appointments, they represent other work such as admin time, writing notes, travel, or any custom activity created by your clinic.

Switch to the **Activity schedule** tab to view all activities in a list.

#### Tabs
All, Upcoming, Past.

#### Filters
Filter by activity type, practitioner, or location.

#### Open an activity
Click **View** next to an activity to open the information panel, where you can review or edit all activity details.

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## Tips
- Use **Upcoming** to prepare for your day and confirm clients ahead of time.
- The Schedule view is ideal for **quick bulk checks** (e.g., unpaid invoices, unconfirmed appointments, missed sessions).
- Use filters to instantly narrow down large appointment lists without navigating day-by-day in the calendar.
- For admin-heavy days, switch to the **Activity schedule** to track non-client tasks.
