> For the complete documentation index, see [llms.txt](https://support.caspen.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.caspen.com/using-caspen/clients/add-notes-to-a-client-profile.md).
# Add notes to a client profile
## Overview
Notes store important details on a client’s profile (for example, Quiet room works best; avoid strong scents). Notes are internal and not visible to clients, and they stay on the client’s profile.
If something must be immediately noticeable to your team (for example, a health concern), add a client alert instead. See [Add a client alert](/using-caspen/clients/add-a-client-alert.md).
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## Add a note
1. Open **Clients**, locate the client and click **Actions** → **View** (you can also achieve the same result by clicking the client’s name).
2. In the Notes panel, click **Edit**.
3. Add your note and click **Save**.
The note now appears in the client’s Notes section and will only be visible in the client’s profile. To update or delete it, click Edit.
> **Tip:**
>
> You can also add a note from **Edit client**. On the client profile, click **Edit client** (top right), open **Notes**, enter your text, then **Save**.