# Add notes to a client profile ## Overview Notes store important details on a client’s profile (for example, Quiet room works best; avoid strong scents). Notes are internal and not visible to clients, and they stay on the client’s profile. If something must be immediately noticeable to your team (for example, a health concern), add a client alert instead. See [Add a client alert](/using-caspen/clients/add-a-client-alert.md). *** ## Add a note 1. Open **Clients**, locate the client and click **Actions** → **View** (you can also achieve the same result by clicking the client’s name).

2. In the Notes panel, click **Edit**.

3. Add your note and click **Save**.

The note now appears in the client’s Notes section and will only be visible in the client’s profile. To update or delete it, click Edit. > **Tip:** > > You can also add a note from **Edit client**. On the client profile, click **Edit client** (top right), open **Notes**, enter your text, then **Save**.

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