# Add a cancellation policy to online bookings

## How to add a cancellation policy to online bookings

1. Go to **Settings** → **Online booking**.
2. Find **Cancellation policy** and add your policy details. Press Enter for new lines; use “- ” to create a simple list.

<figure><img src="/files/RWgX3MZd0HuD6FkY4sXJ" alt=""><figcaption></figcaption></figure>

3. Click **Save** (top-right of the page).

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## **Where it appears**

Your cancellation policy appears on the final step of the online booking flow.

Note: Clients are not required to tick any checkbox to agree to the policy to complete a booking.

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