Add a cancellation policy to online bookings

Learn how to add and display your cancellation policy on the online booking page.

How to add a cancellation policy to online bookings

1. Go to Settings → Online booking.

2. Find Cancellation policy and add your policy details. Press Enter for new lines; use “- ” to create a simple list.

1. Click Save (top-right of the page).

Where it appears

Your cancellation policy appears on the final step of the online booking flow.

Note: Clients are not required to tick any checkbox to agree to the policy to complete a booking.