> For the complete documentation index, see [llms.txt](https://support.caspen.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.caspen.com/using-caspen/schedule.md).

# Schedule

## **Overview**

The **Schedule** is an alternative to the calendar view.\
Instead of seeing appointments in a grid, the Schedule displays everything in a simple, scrollable list so you can quickly scan:

* Appointment status (Pending, arrived, missed, canceled)
* Invoice state (No invoice, draft, open, paid, void)
* Confirmation status (Confirmed / unconfirmed)
* Practitioner and location
* Services and activities

You can **filter, search, sort, and open any row** to view or edit its details.

Access the Schedule from the left main menu.

***

## **Appointments schedule**

This is the main list view for all appointments.

<figure><img src="/files/9h356wbEDwLc3aJhxrFc" alt=""><figcaption></figcaption></figure>

#### **Tabs**

* **All** – Shows every appointment (past, present, and future).
* **Upcoming** – Shows future appointments that haven’t occurred yet.
* **Past** – Shows appointments that have already occurred.

#### **Filters**

Filter by status, practitioner, service, location, confirmation, or invoice status.\
Use the search bar to find clients, services, or practitioners.

***

### **Open an appointment**

Click **View** on any appointment row to open the **appointment information panel** on the right.

From this panel, you can:

* Update attendance (Arrived, Missed, Canceled)
* Confirm the appointment
* View or edit appointment details
* Add or review the invoice
* Add or review progress notes
* Manage recurring appointments
* Add internal comments

***

### **Common actions**

#### **Confirm an appointment**

1. Click **View** on the appointment row.

<figure><img src="/files/HtaW6GfNlIIKPolZPUJo" alt=""><figcaption></figcaption></figure>

2. In the information panel, toggle **Confirmed** on.

<figure><img src="/files/GyZ32iWwNRx3KKCdDwFs" alt=""><figcaption></figcaption></figure>

This is commonly used to mark that a client has confirmed directly with your practice by phone, SMS, or email.

#### **Add an invoice to an appointment**

1. Click **View** on the appointment row.
2. Click **Add invoice**.

<figure><img src="/files/Zxltnn6G6czP8Eenhqio" alt=""><figcaption></figcaption></figure>

Caspen will create a **draft invoice** prefilled with the appointment’s service and link it to the appointment.

***

## **Activity schedule**

Activities are not appointments, they represent other work such as admin time, writing notes, travel, or any custom activity created by your clinic.

Switch to the **Activity schedule** tab to view all activities in a list.

#### **Tabs**

All, Upcoming, Past.

#### **Filters**

Filter by activity type, practitioner, or location.

#### **Open an activity**

Click **View** next to an activity to open the information panel, where you can review or edit all activity details.

***

## **Tips**

* Use **Upcoming** to prepare for your day and confirm clients ahead of time.
* The Schedule view is ideal for **quick bulk checks** (e.g., unpaid invoices, unconfirmed appointments, missed sessions).
* Use filters to instantly narrow down large appointment lists without navigating day-by-day in the calendar.
* For admin-heavy days, switch to the **Activity schedule** to track non-client tasks.
