Service categories

Learn how to add categories for services in Caspen.

Overview

Categories let you group services and assign colours so they are easy to scan in lists and in the calendar.

How to add a category

  1. Go to Catalogue Services.

  1. Click Add category.

  1. Enter the details, then choose a Calendar colour (See category field reference below).

  1. Click Create. Your new category appears in the list and is ready to use for services.

Category field reference

Field
Description

Name

The category name shown in lists and menus.

Examples: Consultations, Counselling, Chiropractor, Physiotherapy.

Calendar colour

The colour services in this category use on the calendar.

Description (optional)

Internal note about how this category is used.

How category calendar colours work

How it works

  • Services inherit their category colour in the calendar.

  • If you change a category’s colour later, all services in that category update to the new colour.

Why it helps Colours make it easy to scan your calendar and lists. Use distinct colours for each service category (for example: Consultations = blue, Women’s Health = green).

Example (set a category colour): ActionsEdit categoryCalendar colour → select Blue Save.

Edit category with the colour picker (blue selected).

Where you’ll see it

  • Services list: Initial consultation and Follow-up consultation show in blue because they belong to the Consultations category.

  • Calendar: Those services appear in blue on the calendar.

Services list using the Consultations category colour (blue).
Calendar events using the Consultations category colour (blue).

Edit a service category

  1. Go to CatalogueServices.

  2. Find the category, click Actions Edit category.

Example: Selecting Edit category for Consultations.
  1. Update the Name, Calendar colour, or Description, then click Save.

Archive a service category

Note: You can only archive an empty category. Reassign or archive its services first.

  1. Go to CatalogueServices.

  2. Find the category, click ActionsArchive category.

The category is then removed from the Services list.

FAQs

Can I archive a category with services grouped under it?

Yes, but you must move or archive those services first. Reassign the services to another category (or archive them), then archive the category.

Do activities follow the same category colour rule as services?

Yes, activities inherit their category colour, just like services.

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