Add appointment terms to online bookings

Learn how to display your appointment terms and conditions for clients to review before booking.

Overview

Add your appointment terms and conditions so they appear during the online booking process. This helps clients understand your policies and expectations before confirming an appointment. For example, reminding them to check details carefully or to provide sufficient notice for cancellations.

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Add terms to online bookings

1. Go to Settings, then click Online booking.

2. Scroll to Terms and enter your policy text in the Terms and conditions field.

• Press Enter to start a new line.

• Use “- ” to create a simple list.

1. Click Save (top-right of the page).

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Where it appears

Your Terms and conditions appears on the final step of the online booking flow.

Note: Clients are not required to tick any checkbox to agree to the policy to complete a booking.