> For the complete documentation index, see [llms.txt](https://support.caspen.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.caspen.com/using-caspen/online-booking/take-a-deposit-or-full-payment-for-online-bookings.md).

# Take a deposit or full payment for online bookings

## Before you begin

Caspen uses the Stripe integration to process online card payments.

You can collect payments at the time of booking. Either a deposit or the full appointment amount.

{% hint style="warning" %}
To enable this, Stripe must be connected.\
Go to **Settings** → **Integrations** → **Stripe** → **Connect**.
{% endhint %}

***

## How to set up online booking payments

1. Go to **Settings** → **Online booking**.
2. Under Payment, click **Connect Stripe** (if not already connected). Caspen uses Stripe to process card payments securely.

*If Stripe is already connected, skip to Step 5.*

<figure><img src="/files/ZvYLTWOKHpPth7vgVdcf" alt=""><figcaption></figcaption></figure>

3. This opens the **Integrations** page.\
   Find **Stripe**, toggle it on, and follow the prompts to connect your account.

<figure><img src="/files/6bsyea5Rnk0HrIkHsDeF" alt="" width="363"><figcaption></figcaption></figure>

4. Once Stripe is connected, return to **Settings** → **Online booking**.
5. Under **Payment**, turn on **Enable online payment** and set **Payment amount** as a percentage (Minimum 10%).

> To take full payment: choose Percentage and set it to 100%.

<figure><img src="/files/pkYDzXy09ndMHPxOto4D" alt=""><figcaption></figcaption></figure>

6. Click **Save** in the top-right corner.

<figure><img src="/files/6oEdEu53NbrICBd8FM9C" alt=""><figcaption></figcaption></figure>

***

## Tips

* Clarify refunds or forfeits in your **Cancellation policy** and **Terms**.
* Test a booking to confirm the payment section appears on the **Confirm appointment** page before clients complete their booking.

<br>


---

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