Caspen
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        • Void Payment
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Refund Payment

How to refund a payment in Caspen?

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Last updated 1 year ago

To process a refund, access the payment record by going to Billing -> Payments. Unallocated payments will have a 'Refund Payment' option available.

By choosing the refund amount, specifying the date, and providing a description explaining the reason, you can issue a partial or full refund to the customer.