# Add a busy time

## Overview

Block out time in your calendar for non-appointment work (for example, lunch, meetings, self-education). **Busy time** prevents new bookings during that period and helps your team see when you are unavailable.

## Add a busy time in your calendar

1. Open **Calendar** and set the **location** (clinic/practice) and **practitioner**.&#x20;
2. Click a time slot and select **Busy time**.

<figure><img src="/files/XdvZQPMWcgFkq7b9DNkk" alt="" width="563"><figcaption></figcaption></figure>

3. Enter the busy time details:
   1. **Busy time type:** Choose a default type (for example, **Training**, **Meeting**, **Lunch**, or **Custom**).
   2. **Date and time:** Set the date, start time, and duration.
   3. **More options (optional):** Add a **Note**, turn on **Repeat**, or add a **Resource**.

<figure><img src="/files/8KSXJYpw23DN0LwOY7MW" alt="" width="563"><figcaption></figcaption></figure>

4. Click **Create**.

**Result**

* New bookings cannot be made during that time either in the calendar or through online bookings.

<figure><img src="/files/vDG2u7jKpuIj97JkkWEJ" alt="" width="529"><figcaption><p>Busy time example.</p></figcaption></figure>

***

### Choose a busy time type

* **Training / Meeting / Lunch:** Preset name, emoji, and default duration. You can change the duration when adding it, or edit the presets in **Settings** → **Busy time types**.
* **Custom:** One off entry. Set a name for this entry only (optional).

> Select **Create busy time type** in **Busy time type**, set the details, and it will be available in the dropdown and in **Settings** → **Busy time types**. See [Manage busy time types](/using-caspen/settings/appointments/manage-busy-time-types.md).

<figure><img src="/files/mKnh0JklkfLH75b7G51I" alt="" width="375"><figcaption></figcaption></figure>

### Fields reference

| Field        | Description                                                                                                                                                                                                   |
| ------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Location     | <p>Where the busy time applies.<br><em>Prefilled from the selected calendar location.</em></p>                                                                                                                |
| Practitioner | <p>Who the busy time block belongs to.<br><em>Prefilled from the practitioner you’ve selected in the calendar.</em></p>                                                                                       |
| Type         | <p>Pick a preset (Training, Meeting, Lunch, etc.) or Custom. </p><p></p><p>Presets include a default duration and paid or unpaid flag that you can change.</p>                                                |
| Date         | The day for the block.                                                                                                                                                                                        |
| Time         | Start and end. You can override the default duration here.                                                                                                                                                    |
| Repeat       | <p>Create a repeating series.</p><ul><li>Repeat on days – Select the days of the week.</li><li>Repeat every – Choose Week, 2 Weeks, 3 Weeks, or 4 Weeks.</li><li>End after – Number of occurrences.</li></ul> |
| Room         | Reserve a room.                                                                                                                                                                                               |
| Vehicle      | Reserve a vehicle.                                                                                                                                                                                            |
| Resources    | Reserve any items you need.                                                                                                                                                                                   |
| Note         | Add context such as the meeting topic or location details.                                                                                                                                                    |

***

<details>

<summary><em>Example:</em> : Set a repeating lunch break for Monday–Friday.</summary>

1. Got to the **Calendar.** Set the **location** (clinic/practice) and **practitioner**.&#x20;
2. Click a desired time slot in the calendar and select **Busy time**.
3. Enter the busy time details.

* Type: Lunch
* Time: 12:00 pm–1:00 pm
* More options → Repeat: On
* Repeat on days: Mon, Tue, Wed, Thu, Fri
* Repeat every: Week
* End after: entered 10 occurrences to create two weeks of weekday lunch blocks (one per day).

<figure><img src="/files/I9CGDZ2IVeXrKPa3WBRA" alt="" width="468"><figcaption></figcaption></figure>

2. Click **Create.** You’ll see the repeated busy times on the selected days.

<figure><img src="/files/1HSS7HUgLoqbOe6z1oUF" alt=""><figcaption></figcaption></figure>

</details>

<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.caspen.com/using-caspen/calendar/busy-times/add-a-busy-time.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
