Add a busy time in your calendar

Learn how to add a busy time in your calendar to block out time.

Overview

Block out time in your calendar for non-appointment work (for example, lunch, meetings, self-education). Busy time prevents new bookings during that period and helps your team see when you are unavailable.

Add a busy time in your calendar

1. Open Calendar and set the location (clinic/practice) and practitioner.

2. Click a time slot and select Busy time.

1. Enter the busy time details:

   1. Busy time type: Choose a default type (for example, Training, Meeting, Lunch, or Custom).

   2. Date and time: Set the date, start time, and duration.

   3. More options (optional): Add a Note, turn on Repeat, or add a Resource.

1. Click Create.

Result

• New bookings are blocked for that period in the calendar and via online bookings.

Busy time example.

Choose a busy time type

• Training / Meeting / Lunch: Preset name, emoji, and default duration. You can change the duration when adding it, or edit the presets in Settings → Busy time types.

• Custom: One off entry. Set a name for this entry only (optional).

Select Create busy time type in Busy time type, set the details, and it will be available in the dropdown and in Settings → Busy time types. See Manage busy time types.

Fields reference

Field	Description
Location	Where the busy time applies. Prefilled from the selected calendar location.
Practitioner	Who the busy time block belongs to. Prefilled from the practitioner you’ve selected in the calendar.
Type	Pick a preset (Training, Meeting, Lunch, etc.) or Custom. Presets include a default duration and paid or unpaid flag that you can change.
Date	The day for the block.
Time	Start and end. You can override the default duration here.
Repeat	Create a repeating series. Repeat on days – Select the days of the week. Repeat every – Choose Week, 2 Weeks, 3 Weeks, or 4 Weeks. End after – Number of occurrences.
Room	Reserve a room.
Vehicle	Reserve a vehicle.
Resources	Reserve any items you need.
Note	Add context such as the meeting topic or location details.

Example: : Set a repeating lunch break for Monday–Friday.

1. Got to the Calendar. Set the location (clinic/practice) and practitioner.

2. Click a desired time slot in the calendar and select Busy time.

3. Enter the busy time details.

• Type: Lunch

• Time: 12:00 pm–1:00 pm

• More options → Repeat: On

• Repeat on days: Mon, Tue, Wed, Thu, Fri

• Repeat every: Week

• End after: entered 10 occurrences to create two weeks of weekday lunch blocks (one per day).

1. Click Create. You’ll see the repeated busy times on the selected days.

Edit a busy time in your calendar

1. Click the busy time block in the calendar to open the info panel.

1. Click Edit details.

1. Update any fields: Location, Practitioner, Type, Date, Time, Room, Vehicle, Resources, Note.

2. Click Save.

Note: Editing a busy time immediately updates availability for that period.

Archive a busy time in your calendar

Note: You can only archive future busy times. Past busy times cannot be archived.

1. Click the busy time block to open the side panel.

1. Click Archive.

1. Review the confirmation, then click Archive again.

Result

• The busy time is removed from the calendar and the time becomes available for booking.