> For the complete documentation index, see [llms.txt](https://support.caspen.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.caspen.com/using-caspen/clients/add-a-client.md).

# Add a client

This guide shows how to add clients by creating profiles that store their information in one place.

This guide covers the different ways to add a client:

* [Add a client from the Clients tab](#add-a-client-from-the-clients-tab)&#x20;
* [Add a client while scheduling an appointment](#add-a-client-while-scheduling-an-appointment)&#x20;

## Before You Begin

Below are a few quick points to keep in mind when adding a client.

* **Required fields:** First name and last name.
* **Recommended:** Add date of birth, email, and primary phone number.

{% hint style="info" %}
Why the recommend fields matter:

* Online bookings and client portal: Together with the client’s name, these fields are used to automatically match returning clients to the correct profile.
* Avoiding duplicates: Add date of birth, email, and a primary phone number to help distinguish clients with similar names and reduce duplicate client records.
  {% endhint %}

***

## Add a client from the Clients tab

1. Open **Clients**, then select **Add client**.&#x20;

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FWlMwfyTAMGzYXzFoQd0v%2Fadd_client_1.png?alt=media&amp;token=82806ae5-6a9f-44a3-a5f7-eb87173657b1" alt=""><figcaption></figcaption></figure>

2. **Enter all necessary client details**. The client’s **first and last name** are required when adding or editing a client. Optionally add **date of birth**, **email**, and **primary phone** (recommended).

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FMZiFewMGdZzKcjdb9TYb%2Fadd_client_2.png?alt=media&amp;token=5f013963-3cab-4647-aed1-d76ecbab5651" alt=""><figcaption></figcaption></figure>

3. Select **Save** to create the profile.

***

## Add a client while scheduling an appointment

1. &#x20;From the **Calendar** → click on an empty time slot and **select Appointment.**
2. Click **Create Client**.&#x20;

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FGfjI9fafNFdCN97Z4xtF%2Fcreate_client.png?alt=media&amp;token=05cbaa65-7c6d-451b-bdb1-6b4107db4a1c" alt=""><figcaption></figcaption></figure>

3. **Enter all necessary client details**. The client’s first and last name are required when adding or editing a client. Optionally add date of birth, email, and primary phone (recommended).
4. Select **Save** to create the profile and return to the appointment.&#x20;

***

**Tip**

* Where available, you can also create a client directly from the **Client** picker by choosing **Create client** in the dropdown.

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FKW4b8vmHvvO2njtnPnGG%2Fcreate_client_button.png?alt=media&amp;token=a4016aed-827d-4286-9b83-e468ecaf8aa8" alt=""><figcaption></figcaption></figure>

***

Need every client field explained? See **All client fields** in our [Client field reference](/using-caspen/clients/client-fields-reference.md).

***

Related article:

* [Add custom client fields](/using-caspen/settings/add-custom-client-fields.md) – Create custom client fields that go beyond Caspen’s default fields.
