# Set up invoice templates

## Overview

Caspen includes a **standard invoice template** by default. This template is used for invoices unless you select a different one.

You can:

* Edit the standard invoice template.
* Create additional templates for different clients, funders, or services.
* Choose which template to use when you create an invoice.

***

## **Add an invoice template**

1. Go to **Settings** → **Invoice templates**.
2. Click **Add invoice template**.

<figure><img src="/files/7fEKisPizD5i41SrsfeJ" alt=""><figcaption></figcaption></figure>

3. Enter the details for your new invoice template.&#x20;

> See the [Invoice template field reference](#invoice-template-field-reference) below for details about each field.

<figure><img src="/files/W3Gou0hK1TcLJQzUIpYQ" alt=""><figcaption></figcaption></figure>

4. Click **Create** (top-right corner).&#x20;

<figure><img src="/files/rrPK45ob7MEi6ELRzToB" alt=""><figcaption></figcaption></figure>

### Invoice template field reference

Use the fields below to customize what appears on your invoice templates. The letters (A–F) correspond to the sections marked in the example invoice.

<figure><img src="/files/XcZjd1U4Vw1NRG8k9kfN" alt=""><figcaption></figcaption></figure>

| Field                | Description                                                                                                                                                                                                                                                                                                                                                                                 |
| -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| A. Show item code    | Displays the line item code on the invoice.                                                                                                                                                                                                                                                                                                                                                 |
| B. Show linked event | Displays the event related to the invoice (for example: *For* *appointment: Nov 8, 2025, 5:14 PM*).                                                                                                                                                                                                                                                                                         |
| C. Show logo         | <p>Displays the <strong>location logo</strong>. If no location logo is set, Caspen will use the <strong>account logo</strong>. If neither is available, the <strong>business name</strong> will display instead.</p><p><em>Note: In preview mode, the account logo (or business name) is displayed if no location is linked. Actual invoices use the location logo when available.</em></p> |
| D. Show NDIS number  | Displays the client’s NDIS number if it is saved (Australia-specific).                                                                                                                                                                                                                                                                                                                      |
| E. Memo              | <p>A short message or note that appears <strong>above</strong> the line items.<br><br>Example memo: “Thank you for your continued support.” </p>                                                                                                                                                                                                                                            |
| F. Footer            | <p>Text that appears <strong>below</strong> the line items (for example, payment details, refund policy, or thank-you note).<br><br>Example footer: “Payment due within 7 days. BSB: 123-456, Account No: 12345678.”</p>                                                                                                                                                                    |

***

## Using your invoice templates

The template will appear in the **invoice template** dropdown when creating a new invoice.\
When selected, your invoice will follow the same layout and settings defined in that template (for example, logo, memo, footer, etc.).

***

## **Edit an invoice template**

1. Go to **Settings** → **Invoice templates**.
2. Find the template you want to edit.
3. Click **Actions** → **Edit**.

<figure><img src="/files/7bQ4jjZnBLu7IOJiDKCz" alt=""><figcaption></figcaption></figure>

4. Make your changes and click **Save**.

***

## **Archive an invoice template**

1. Go to **Settings** → **Invoice templates**.
2. Find the template you want to archive.
3. Click **Actions** → **Archive**.

<figure><img src="/files/BR6xDSJavzTHaKxpde3X" alt=""><figcaption></figcaption></figure>

The template will be moved to the **Archived** tab and will no longer be available for selection.

***

## **Restore an archived template**

1. Go to **Settings** → **Invoice templates**.
2. Click the **Archived** tab.

<figure><img src="/files/FExUTtTLUe5JGFIzENol" alt=""><figcaption></figcaption></figure>

3. Find the template you want to restore.
4. Click **Actions** → **Restore**.

<figure><img src="/files/1NEIAg8e47gWnLrk4kAX" alt=""><figcaption></figcaption></figure>

The template will move back to the Active tab and become available again in the invoice template dropdown when creating a new invoice.


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