# Set up invoice templates

## Overview

Caspen includes a **standard invoice template** by default. This template is used for invoices unless you select a different one.

You can:

* Edit the standard invoice template.
* Create additional templates for different clients, funders, or services.
* Choose which template to use when you create an invoice.

***

## **Add an invoice template**

1. Go to **Settings** → **Invoice templates**.
2. Click **Add invoice template**.

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3. Enter the details for your new invoice template.&#x20;

> See the [Invoice template field reference](#invoice-template-field-reference) below for details about each field.

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4. Click **Create** (top-right corner).&#x20;

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FG77Wr4M9W504WWF8oNyy%2Fcreate_invoice_template.png?alt=media&#x26;token=d585f0cf-7a5e-4bf4-8ed1-0d680319640c" alt=""><figcaption></figcaption></figure>

### Invoice template field reference

Use the fields below to customize what appears on your invoice templates. The letters (A–F) correspond to the sections marked in the example invoice.

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FZfLwwTLEeFXMlku2COu1%2Finvoice_reference_guide.png?alt=media&#x26;token=b1371ce4-4c67-483f-bc2d-8d1a98059473" alt=""><figcaption></figcaption></figure>

| Field                | Description                                                                                                                                                                                                                                                                                                                                                                                 |
| -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| A. Show item code    | Displays the line item code on the invoice.                                                                                                                                                                                                                                                                                                                                                 |
| B. Show linked event | Displays the event related to the invoice (for example: *For* *appointment: Nov 8, 2025, 5:14 PM*).                                                                                                                                                                                                                                                                                         |
| C. Show logo         | <p>Displays the <strong>location logo</strong>. If no location logo is set, Caspen will use the <strong>account logo</strong>. If neither is available, the <strong>business name</strong> will display instead.</p><p><em>Note: In preview mode, the account logo (or business name) is displayed if no location is linked. Actual invoices use the location logo when available.</em></p> |
| D. Show NDIS number  | Displays the client’s NDIS number if it is saved (Australia-specific).                                                                                                                                                                                                                                                                                                                      |
| E. Memo              | <p>A short message or note that appears <strong>above</strong> the line items.<br><br>Example memo: “Thank you for your continued support.” </p>                                                                                                                                                                                                                                            |
| F. Footer            | <p>Text that appears <strong>below</strong> the line items (for example, payment details, refund policy, or thank-you note).<br><br>Example footer: “Payment due within 7 days. BSB: 123-456, Account No: 12345678.”</p>                                                                                                                                                                    |

***

## Using your invoice templates

The template will appear in the **invoice template** dropdown when creating a new invoice.\
When selected, your invoice will follow the same layout and settings defined in that template (for example, logo, memo, footer, etc.).

***

## **Edit an invoice template**

1. Go to **Settings** → **Invoice templates**.
2. Find the template you want to edit.
3. Click **Actions** → **Edit**.

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FBY1qdfd1knHeYTVAGgQw%2Fedit_template.png?alt=media&#x26;token=e31f5eab-8925-40c7-bb5b-bb04f6a2d896" alt=""><figcaption></figcaption></figure>

4. Make your changes and click **Save**.

***

## **Archive an invoice template**

1. Go to **Settings** → **Invoice templates**.
2. Find the template you want to archive.
3. Click **Actions** → **Archive**.

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FCy20sP3C5aK7QiIrvK0a%2Farchive_template.png?alt=media&#x26;token=e93c1dc4-c37d-4dd0-b8d2-7b660ffbe99d" alt=""><figcaption></figcaption></figure>

The template will be moved to the **Archived** tab and will no longer be available for selection.

***

## **Restore an archived template**

1. Go to **Settings** → **Invoice templates**.
2. Click the **Archived** tab.

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2F2EDDTqLYPzWljqB7haOW%2Farchived_tab_invoice_templates.png?alt=media&#x26;token=db729d9a-c913-4dc7-8c86-7f86c2a5b914" alt=""><figcaption></figcaption></figure>

3. Find the template you want to restore.
4. Click **Actions** → **Restore**.

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FcmuJrPWiVfKJgOWhomnv%2Frestore_archive_template.png?alt=media&#x26;token=78ca13d6-ad15-4a12-ae79-67fd2ed522ad" alt=""><figcaption></figcaption></figure>

The template will move back to the Active tab and become available again in the invoice template dropdown when creating a new invoice.
