> For the complete documentation index, see [llms.txt](https://support.caspen.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.caspen.com/using-caspen/billing/invoices/delete-an-invoice.md).

# Delete an invoice

Learn how to permanently remove a draft invoice that is no longer needed.

## **Overview**

You can delete invoices that are in **Draft** status.\
Deleting an invoice permanently removes it from your records and **cannot be undone**.

If the invoice is linked to a calendar event (such as an appointment or activity), deleting it will unlink it and remove it from that event.\
Once deleted, you can create and attach a new invoice if needed.

***

## **Before you delete an invoice**

* Only **Draft** invoices can be deleted.
* Once deleted, an invoice **cannot be recovered**.
* If an invoice is Finalized (Open or Paid), you must first **revert it** **to Draft** before deleting.
* Deleting invoices is permanent and should only be used for records created in error or during testing.
* For issued invoices that need to be canceled, see [Void an invoice](/using-caspen/billing/invoices/void-an-invoice.md).

***

## **To delete an invoice**

1. Go to **Billing** → **Invoices**.
2. Open the invoice (**Actions** → **View**, or click the invoice number).&#x20;

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FCBZKSESEvHQt9EpDoRF4%2Fview_draft_invoice.png?alt=media&amp;token=b81fd0fe-2912-463d-b82a-a9b37964f50e" alt=""><figcaption></figcaption></figure>

3. Ensure the invoice is in Draft status. If it has a status of finalized, you must revert it to Draft before deleting it (see Revert an invoice to Draft).
4. Click **Actions → Delete invoice**.

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FTFs70hzp2pjQ0tbnX4YD%2Fdelete_invoice.png?alt=media&amp;token=ecd5c9ea-16ff-4987-8dd5-b67e400440c4" alt=""><figcaption></figcaption></figure>

**What happens after you delete an invoice**

* The invoice is permanently removed from your billing records.
* If linked to a calendar event, it will be unlinked and removed from the event details.
* You can create a new invoice for the event or client if required.

***

## **Revert an invoice to Draft**

If an invoice is finalized, you can revert it to Draft before deleting it.

1. Go to **Billing** → **Invoices** and open the invoice (**Actions** → **View**, or click the invoice number).

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2F2SPV779wOz8mt9ukk2O2%2Fimage.png?alt=media&amp;token=27deeec2-6c41-4860-8865-0f6a882f729f" alt=""><figcaption></figcaption></figure>

2. Click **Actions → Revert to draft**.

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2F4LvLggKVCsR0tI00xXO5%2Fimage.png?alt=media&amp;token=0301cd97-f012-4527-9a84-aed9aae0a44c" alt=""><figcaption></figcaption></figure>

3. Once reverted, follow the steps under **To delete an invoice**.

> **Note:** If the invoice has payments or credit notes applied, you will need to unlink or void those transactions first before reverting. This ensures your financial records and reports remain accurate.

***

## Handling linked payments and credit notes

If the invoice has payments or credit notes applied, remove or void them before reverting an invoice to Draft.

#### **Payments**

1. Click the **payment allocation link** on the invoice.

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FHn3OcJ4uH6VdnaNNPC9D%2Fpayments.png?alt=media&amp;token=9166e595-b22e-44a0-8bd7-de875dec402c" alt=""><figcaption></figcaption></figure>

2. Select **Delete** to unlink the payment.

<figure><img src="https://3848983471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8mHp6Xvui6hSl3fbco11%2Fuploads%2FRBMVF3Xoq7O1ut8kRDce%2Fdelete_payment_allocation.png?alt=media&amp;token=a91ec0f2-daad-4739-a2d3-b9ba327b862c" alt=""><figcaption></figcaption></figure>

You can then locate the payment record separately and choose to **refund, void, or reapply** it to another invoice if needed.&#x20;

#### **Credit notes**

If a credit note is attached, it must be **voided** before the invoice can be reverted or deleted.

1. Open the credit note by clicking the **credit note number**.
2. Click on **Actions** (top-right) → **Void credit note**, and confirm.

***

## Frequently asked questions

<details>

<summary>Can I delete a finalized invoice?</summary>

No. Only invoices in **Draft** status can be deleted.\
Your options include reverting the invoice to **Draft** (as outlined above) or voiding it instead. See **Void an invoice** guide.

</details>

<details>

<summary>What happens if I delete an invoice linked to a calendar event?</summary>

The invoice is unlinked and removed from the event. You’ll be able to add a new invoice to the event if needed.

</details>

<details>

<summary>Can I recover a deleted invoice?</summary>

No. Deleted invoices are permanently removed and cannot be restored.

</details>
